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Home > Speed Stacks Store > Help > Shopping FAQs |  |
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Ordering FAQs at Speed Stacks Japan and Answers from Customer Service Click directly on the links below to view the most commonly asked questions and see your answer below. |
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When do you process my order? | |||||
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How do I pay for my order? | |||||
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What are my shipping options? | |||||
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What if I have a problem with my order? | |||||
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How do I contact Speed Stacks Japan? | |||||
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How do I know my payment has been received? | |||||
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What is your privacy policy? | |||||
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What about International Orders? | |||||
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When do you process my order? | |||||
Your order will be processed immediately after confirmation of your payment. Payments confirmed prior to 14:30 on a business day (M-F) are shipped from Speed Stacks Japan that day. All payments confirmed after 14:30 are shipped from Speed Stacks Japan the next business day. Example: An order confirmed at 15:00pm on Friday is fulfilled on Monday. |
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How do I pay for my order? | |||||
| You can pay for your Speed Stacks order by Credit Card, Bank Transfer (furikomi), PayPal or COD. Your order will be processed immediately after confirmation of your payment. See our Payment Method for more information. | ||||||
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What are my shipping options? | |||||
| Added to your order are shipping costs. Shipping takes usually 1 day. See our Shipping Information for more details. | ||||||
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What if I have problems with my order? | |||||
| Please Contact us immediately and we will do our best to help. Please see Speed Stacks' Guarantee details online. | ||||||
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How do I contact Speed Stacks Japan? | |||||
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Just click here to see options for contacting us to tell us your concern. Reach us by email and we'll be in touch with you shortly. |
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How do I know my payment has been received? | |||||
| After your order is placed, we will email you at the address you provide with payment confirmation and status of your order. | ||||||
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What is your privacy policy? | |||||
Your privacy is of great concern to Speed Stacks Japan, and we are committed to respecting and protecting your privacy, providing you the best possible service and experience as well as the best products. We use the information you provide to process your order and to ensure that your experience on our site is as enjoyable and efficient as possible. We will not sell or exchange names or any other information about our customers. The full details on our Privacy Policy are online. |
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What
about International Orders?  |
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Speed Stacks Japan is pleased to offer INTERNATIONAL ORDERS for our international customers outside of Japan. Click here for details. |
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| If you do not see your answer here, please reach us by email, and we will try to answer your question. | ||||||
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If you'd prefer to talk to us directly, please call us at 043-213-0321. International customers should call us at 81-43-213-0321. | |||||
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| Speed Stacks Japan info@speedstacks.jp Copyright© 2000-2007 Speed Stacks Japan / Speed Stacks, Inc. All rights reserved. |
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